[cbellingham83]

They offered 50% based on 4 annual services logged and I was pre-warned by the Peugeot dealership that they would likely request what oil and filter parts were used as specifics. This was all provided but their response continues to be the service history is “incomplete“ without elaborating on what is missing or asking me to provide more evidence. Has yours been serviced at mains dealerships or independent garages? There seems a fairly common theme of the timing chain going at around 60-67k miles, further evidence of a defective part rather than inadequate servicing. I’ve contacted Watchdog now as Peugeot are knowingly allowing these vehicles to be on the road with this ticking time bomb of a fault that could be fixed with a £400 timing chain replacement rather than a £9000 full engine replacement bill.

 

[Balk]

They offered 50% based on 4 annual services logged and I was pre-warned by the Peugeot dealership that they would likely request what oil and filter parts were used as specifics. This was all provided but their response continues to be the service history is “incomplete“ without elaborating on what is missing or asking me to provide more evidence. Has yours been serviced at mains dealerships or independent garages? There seems a fairly common theme of the timing chain going at around 60-67k miles, further evidence of a defective part rather than inadequate servicing. I’ve contacted Watchdog now as Peugeot are knowingly allowing these vehicles to be on the road with this ticking time bomb of a fault that could be fixed with a £400 timing chain replacement rather than a £9000 full engine replacement bill.

I have reported to watchdog too. As you say it’s not on the service checks anyway

 

[Dipling]

Does UK have regulation as it is in EU - COMMISSION REGULATION (EU) No 461/2010: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32010R0461
This could maybe help, if service was done at independent garage.

 

[Owe68]

I'm another voice to add to this problem. 2019 68 plate 3009 1.5 diesel, full service history 2019-2021 at main Peugeot dealer then 22-present with Vauxhall from whom I bought it.

Car worked very well, no warning lights of any kind and no symptoms of problem. Sudden clunk 20 metres after leaving my house and that's it, cam chain appears to have broken. 69210 miles on the clock. Family man, careful driver, much more motivated by mpg than speed.


Local dealership seem genuinely sympathetic and mentioned the 'special cover' that I may (?) be eligible for. Tho can't see it til early June due to a back log of broken cars. Sigh. I did my careful research. I heard peugeot were on the up. I avoided the 1.2 with its known problems. Shame none of this was out there in 2022. They must be quite concerned about the damage this will do.

Has anyone yet been thro the fix and out the other end? How long did it take, any tips on being persuasive?

 

[deepee]

And another! 2018 68 plate Peugeot 308 1.5 diesel, 61,000 miles. Two weeks ago car woudn't start - engine turning over but not firing. I'd only driven it 20 mins earlier and no noise or indication of anything wrong. AA spotted that the timing belt was moving, but not the camshaft, so looks like it's the chain issue. I've had lots of trouble trying to get someone to look at it - Peugeot Aylesbury said they couldn't see it until November! I've now got a local garage to take a look next week and, if that fails, Watford Peugeot will take it in June, but I'm pretty pessimistic about it, after reading around. It's been serviced by a local garage too, so I'll probably have a major battle trying to extract any compensation from Peugeot.

Really not happy!

 

[Gallrick]

Hi - is anyone aware of a fault with the timing chain? I have a 2018 plate 3008 1.5 hdi with 65K miles on the clock. My timing chain has broken and killed my engine to the extent that the garage a suggesting a new engine due to the extent of the damage. I have only owned the car 11 months. The car has a warranty on it and I'm praying it covers the repairs, but due to the age of the car, I'm curious as to whether there is a manufacturing fault?

We have the same problem. 2020 plate 3008 1.6 diesel with add blue roughly 60.000 miles on the clock. Just out of warranty and also need a new engine, but this has all happened in spain while we are on holiday. I too am wondering if this is a manufacturing fault?

 

[3008GT]

Hi - is anyone aware of a fault with the timing chain? I have a 2018 plate 3008 1.5 hdi with 65K miles on the clock. My timing chain has broken and killed my engine to the extent that the garage a suggesting a new engine due to the extent of the damage. I have only owned the car 11 months. The car has a warranty on it and I'm praying it covers the repairs, but due to the age of the car, I'm curious as to whether there is a manufacturing fault?

There is only a problem with wet belts (oil and rubber) you would need to prove fault and where you bought it!

 

[3008GT]

Hi - is anyone aware of a fault with the timing chain? I have a 2018 plate 3008 1.5 hdi with 65K miles on the clock. My timing chain has broken and killed my engine to the extent that the garage a suggesting a new engine due to the extent of the damage. I have only owned the car 11 months. The car has a warranty on it and I'm praying it covers the repairs, but due to the age of the car, I'm curious as to whether there is a manufacturing fault?

Unfortuantely this was only petrol engines! 1.2 with wet belts!

 

[Drumslinger53]

My wife’s 3008 1.5 Blue HdI engine capitulated in February. 69 plate and 66,000 miles on the clock, Peugeot very aware of the issue but are only offering us 50% goodwill towards a full engine repair of £9k. Peugeot customer care less than helpful in assisting and just keep stating 50% is based on an “incomplete service history” on account of having some services done at local garages and not main dealerships. I’m refusing to back down and will fight them on this as they know the issue exists but are are not giving owners the opportunity to get ahead of the problem and save themselves £1000’s of damage repair. The UK Motor Omsbudsman have accepted our case but could be up to 6 months before the case is looked at, Anyone else had dealings with Peugeot customer care that would be willing to share/combine/discuss?

Repair Authorised by Peugeot Warranties Sept 2024-My 3008 currently in the garage with the same issue - Sept 2019 plate GTI Line - 34k miles. Independent and Dealer serviced but out of warranty.
Local dealership Service Manager is aware of this fault and has worked tirelessly to get this sorted under "warranty" He informed me of a TSB currently in force. Both he and I contacted Peugeot Customer Service and after jumping through some hoops and collecting missing service docs Peugeot UK have actually authorised a full repair under this TSB doc Phew!!! . Replacement parts have been ordered but awaiting CamShaft Kit and 1 other part (On Back Order!!!!) This issue has been "Escalated" by Peugeot Customer Services who have also ben very helpful so awaiting info from UK Spares as to when the part is available. Let me know if you want more info. Looking back trough the "Motor Traders Law" it seems I may have grounds to return the vehicle (after 1 year of Ownership) Under the Miss Sold and Non Disclosure of Information at the time of purchase! We shall see!

 

[Chris54809]

Do you know the exact TSB?
How often did you have your oil changed?

 

[Drumslinger53]

From a source on this forum its "TSB - B1AW0144Q0 - Dated 25042023" - This replaced an existing TSB dated 27032023.
Oil and Filter changed as per the service Schedule - However I see they are now saying the oil should be 5W30 Oil and NOT

 

[Drumslinger53]

Neither of my local dealerships have knowledge of, or admitting that this TSB was in existence prior to my purchase in March 2023!! From the evidence posted here on this forum its quite obvious that this fault was present in a lot of the Peugeot range and other manufacturers range of vehicles. 208, 2008, 308 II &III, 508 II, 308 II. 3008 II 5008 II . Partner. Expert etc. + Models from Citroen. DS Toyota and Opel and a "No Recall" policy put in place. "Non Disclosure of Vehicle Information" to a customer/ purchaser buy a dealership whilst gaining financially from that sale knowing there is a fault I believe is grounds for researching the probability that this vehicle was Mis-sold. Extract from - "Motor Trader Law"

 

[Derek1302]

Same problem. Chain broke on my 3008 69 plate 1.5. Peugeot customer service not interested, refusing to do anything. Main Dealer also spoke with them and they refuse to fix as it is 5 years and 5 months old. Over £4K to repair. Dealer has said it is a known fault.

 

[Chris54809]

It's really disappointing... Peugeot has a great reputation about it's diesel engines... this problem also occurs with Automatic EAT8 gearbox? I go 120km/h with 1800-1900 rpm and if it drops gear it doesn't go higher than 2400-2600 rpm, what is the problem that this timing chain failure occurs? Is it mostly in Manual Gearboxes? Can anyone let us know, Auto or Manual Gearbox? Thanks

 

[Drumslinger53]

Auto Gearbox - All models - 208,2008,308,3008, 5008. Citroen, Not known if it occurs in the Manual or petrol versions. If you look back in the posts it tells you the Engine Mk and Model number. From what I can gather the chain manufacturing wasn't up to spec - I believe its now an 8mm chain instead of a 6-7mm chain.

 

[SilentMike]

Auto Gearbox - All models - 208,2008,308,3008, 5008. Citroen, Not known if it occurs in the Manual or petrol versions. If you look back in the posts it tells you the Engine Mk and Model number. From what I can gather the chain manufacturing wasn't up to spec - I believe its now an 8mm chain instead of a 6-7mm chain.

Hi -

We have a diesel. 7mm chain snapped. No parts to be sourced to replace either (unless anyone can advise otherwise?)

 

[SilentMike]

It's really disappointing... Peugeot has a great reputation about it's diesel engines... this problem also occurs with Automatic EAT8 gearbox? I go 120km/h with 1800-1900 rpm and if it drops gear it doesn't go higher than 2400-2600 rpm, what is the problem that this timing chain failure occurs? Is it mostly in Manual Gearboxes? Can anyone let us know, Auto or Manual Gearbox? Thanks

We have an automatic

 

[SilentMike]

Neither of my local dealerships have knowledge of, or admitting that this TSB was in existence prior to my purchase in March 2023!! From the evidence posted here on this forum its quite obvious that this fault was present in a lot of the Peugeot range and other manufacturers range of vehicles. 208, 2008, 308 II &III, 508 II, 308 II. 3008 II 5008 II . Partner. Expert etc. + Models from Citroen. DS Toyota and Opel and a "No Recall" policy put in place. "Non Disclosure of Vehicle Information" to a customer/ purchaser buy a dealership whilst gaining financially from that sale knowing there is a fault I believe is grounds for researching the probability that this vehicle was Mis-sold. Extract from - "Motor Trader Law"

Did you (are you) pursuing this?

My father in law has the same issue. Frankly, it’s disgusting.

I’m considering taking Peugeot through the small claims court but would be good fun to find out how many people this has affected and take it up a notch and claim for cost of engine replacement plus stress etc etc (because it is) and the impact on wider family life.

any thoughts?

 

[SilentMike]

And another! 2018 68 plate Peugeot 308 1.5 diesel, 61,000 miles. Two weeks ago car woudn't start - engine turning over but not firing. I'd only driven it 20 mins earlier and no noise or indication of anything wrong. AA spotted that the timing belt was moving, but not the camshaft, so looks like it's the chain issue. I've had lots of trouble trying to get someone to look at it - Peugeot Aylesbury said they couldn't see it until November! I've now got a local garage to take a look next week and, if that fails, Watford Peugeot will take it in June, but I'm pretty pessimistic about it, after reading around. It's been serviced by a local garage too, so I'll probably have a major battle trying to extract any compensation from Peugeot.

Really not happy!

Hey, sorry to read of your problems.
We have the same issue. Peugeot need to sort this. If the TB is too weak it’s not fit for purpose, a design flaw and shouldn’t affect our back pockets!

did you manage to resolve with Peugeot?

 

[SilentMike]

Hi - is anyone aware of a fault with the timing chain? I have a 2018 plate 3008 1.5 hdi with 65K miles on the clock. My timing chain has broken and killed my engine to the extent that the garage a suggesting a new engine due to the extent of the damage. I have only owned the car 11 months. The car has a warranty on it and I'm praying it covers the repairs, but due to the age of the car, I'm curious as to whether there is a manufacturing fault?

Hi - Sorry to read of your issue. We have the same problem.
Did you manage to resolve?