Peugeot Forums banner

Version not compatible with hardware " Firmware update failure "

20K views 92 replies 23 participants last post by  jbf69  
#1 ·
Hello,

I recently bought 3008 2017, and when I tried to update software

I can't update in any way, I even tried with the license found here and connecting the unit to the smartphone's internet connection. I have tried many USB sticks from 16 , 32 and 256 GB , on it license number and formatted the USB stick to FAT32 .

i had two update available for me , i tried both together and same problem , i tried each one separately and same problem .

Downloaded software update via my peugeot app with VIN number


i connected car to internet and hotspot from mobile phone and same messaage " Version not compatible with hardware"


What should I do? :cry:

Thanks,
 
#84 ·
@rui.saraiva Hi! Thank you for yours this job! After last update 21.08.90.52 on my Peugeot 3008 II 2018 i recieve problem with android auto connection - break connection every ~5 minutes. It's so sad because this update might be the last one and my problem will remain forever. I want to do something with this shit. And now i see only one way - bay another same NAC module with another installed version of NAC Wave 2
What are you think about this solution and if it's OK how it install, connect and registration correct?
 
#85 ·
Hi,

A few years ago I've replaced my SMEG media unit for a NAC Wave 2. I am now considering installing the latest firmware for this unit, but for this you seem to need to download a license file based on the 20-digit hex serial (UIN) of the NAC device.

Unfortunately I can't seem to find this UIN anywhere on the unit. I even completely disassembled the unit but did not find any 20-digit UIN

Any suggestions how to get the UIN of the NAC?

The psa-arduino-nac utility lists a zone:
| F18C | Serial number |

But this number is completely numeric and

Any suggestions how to get the UIN of the NAC?
 
#86 · (Edited)
Hi,

A few years ago I've replaced my SMEG media unit for a NAC Wave 2. I am now considering installing the latest firmware for this unit, but for this you seem to need to download a license file based on the 20-digit hex serial (UIN) of the NAC device.

Unfortunately I can't seem to find this UIN anywhere on the unit. I even completely disassembled the unit but did not find any 20-digit UIN

Any suggestions how to get the UIN of the NAC?

The psa-arduino-nac utility lists a zone:
| F18C | Serial number |

But this number is completely numeric and

Any suggestions how to get the UIN of the NAC?
Hi,

I doubt the point of updating the firmware of a Wave2 NAC, unless it's very old. In particular, the only version that can be installed today, 21.08.90.52, doesn't add anything, according to all the feedback. Updating the firmware always carries a small risk, but a risk. Personally, if I don't have any problems, I don't update.

If you absolutely insist on updating, you normally don't need the license file on the USB drive, provided the NAC has network access via a Standalone Telematics Box, Wi-Fi, or a paired and properly configured smartphone. The license will then be obtained over the air.

Otherwise, to find the NAC's UIN, simply export the configuration to a USB drive in FAT32 format. The drive doesn't need to be empty. The exported files are tiny.

Gears at the top right of the touchscreen ==> Options ==> System Administration ==> System Information

On the right left :(, there's an "Export Config" button. The UIN will be found in the names of the exported files at the root of the key (.xml and .txt).

Note: Google translation.
 
#91 ·
Hello everybody
I was stack with the last update also and my screen was blocked on the blue with the message "Software loading on demand"
The Peugeot garage informed me that they can do nothing with that issue but :
I had put in a USB Stick of 64GB the last version of the MAP update it luckily worked with me, now i have my system back again and i will never try an update again