Peugeot 308, 208 and 2008 recalled

Peugeot is recalling 2212 examples of its 2017-2020 Peugeot 308, 208 and 2008 due to an issue with the timing belt.

www.carexpert.com.au

Yesterday I've came across this article thou, but it says it's an issue with 208, 308, and 2008. There is a Excel sheet where u can look of your cars VIN is on it of course if it's one of those 3 models...you should rather scan your engine before take it to Peugeot and expend lots of somes in it...it maybe not be related to timing belt...as well it can be...mine 208 2017 after installing some LEDs start to give me plenty of errors one, cause battery was discharged. Alternator wasn't charging it due to a fault in the coding of its ECU which must be updated...after recharge the battery many errors disappeared...

 

The 1.2l puretech is onto (I believe) version 3 of the wet timing belt to fix the issue. This is a known issue for 1.2l puretech, with searchable horror stories.

 

Here in Chile never heard about any recall for Peugeot 208. Have to check with garageshop about those recalls, first the ECU update software for dealing with the error of the alternator which doesn't charge the battery under some circumstances, and now this timing belt which affects must of the Peugeot 208! Is possible that Peugeot sent the wreckage cars overseas but not to Chile!? Doesn't make sense that Peugeot Chile doesn't make a recall or never did it.

 

The 1.2l puretech has had the following issues to my knowledge:-

All related to the Wet Belt
1) Blocking the oil-pump filter to the extent of oil starvation to the whole engine.
2) Clogging the vacuum-boost line of the vacuum pump, rendering the car brakes much harder to operate with sudden loss of boost.
3) Clogging the VVT operation valve, resulting in a “check engine” light and a VVT-related fault code.

Dayco issues belt in oil technical update for 1.2-litre ‘PureTech’ engine - Garage Wire

 

Thats why I'm not servicing my car with Peugeot dealer/garage any more (out of waranty). My guy (mechanic) always (every service interval/year, which comes first) checks the belt if there is any kind of damage or contamination of any description evident in the engine oil. With this process you minimize the timining belt ''issue''.
As far as I know, this problem is affecting 2017 and some 2018 models, 2019 upwards have ''newer/upgraded'' timing belt.

 

Apologies for hijacking the thread but have just had the dreaded oil pressure warning light come on my 2019 3008 which has only done 34000 miles

I’ve seen a lot of talk of recalls for other models and for models manufactured in 2018 but I assume my issue is also the same.

Does anyone have any details of the recall notice which was issued in December?

Thanks.

 

Apologies for hijacking the thread but have just had the dreaded oil pressure warning light come on my 2019 3008 which has only done 34000 miles

I’ve seen a lot of talk of recalls for other models and for models manufactured in 2018 but I assume my issue is also the same.

Does anyone have any details of the recall notice which was issued in December?

Thanks.

My 2019 3008 has just spent 4 weeks in the garage getting a new engine and turbo fitted under extended warranty due to oil pressure and engine management warnings advising of immediate repairs needed - degraded wet belt and particles in the system. 48 hours later the same warning lights have come on and I’m waiting for the latest diagnostics - not a happy bunny and have no confidence in the car anymore.

 

Peugeot, Citroen, DS, Opel, The main problems of the 1.2 PureTech Engine - TRACEDNEWS

 

Currently dealing with this issue now.. they didn't replace the timing belt in June and now the engine is damaged after breaking down. They expect me to pay £600 for diagnosis...when they know its timing belt.

 

Nightmare. Currently going through the same. And now they want every invoice from every service the car has ever had to see what parts and oil have been used even tho the recall part has ruined the engine and yet they still haven't provided me with proof of recall notice that I've continuously asked for...

 

£600 just to diagnose the problem!! that’s outrageous. There has been so many threads about the PureCrap engine. It’s been a total disaster for Peugeot, costing them millions. They will try every trick in the book to avoid paying out.
All you guys can do is keep at them, do what they ask, demand warranty work, don’t give up.
When finished sell the thing.

 

Yes they want every invoice from every service even from when i didn't own the car. They didn't notify me of a recall either only dvla apparently but I didn't receive that but that can't prove they sent one and by law it's down to the MANUFACTURER. They are wanting to see every part that was used and every type of oil aswell. They have now had my car for a full month and admitted that the belt has caused the problem yet aren't willing to fix it and replace my engine.

 

I got a letter today about the recall. Doesn't mention replacing the timing belt, just tweaking the software about reporting info from the engine.

 

I have automatic gearbox EAT6 Peugeot 3008 1.2 Puretech. I have brought my car for recall to Peugeot authorised service centre. The car is behaving worse now. It changes gears at higher RMP after the work they have done. Also, RPM drops around 2k but it does not change gear, then the RPM increase again to change gear at about 2.2k - 2.3k RPM (noticeable in 2nd and 3rd gear). It gives impression like I have 8 gear shift now. But that impression is not positive. It is not pleasant to drive this car now and fuel consumption is significantly higher. Initially, the recall concerned the replacement of the timing belt, but after talking to the service technician, it turned out that the belt had not been replaced and only the software had been updated. I requested to reverse the software update. However, I was told it is not possible

 

It would seem you have to pick your dealer carefully - The one closest to me wanted to play the "every receipt, every service stamp and proof of correct oils game", whereas the larger dealer in a nearby city have been brilliant - My 2008 Puretech 110 is with them at the moment and they have reported that even if the car needs a new Wet Belt, it will get it free of charge.

I have to say, that as a small car bought purely for work, the 2008 110 has been brilliant for nearly four years and 70,000 miles, with only this particular oil blockage problem rearing it's head recently.

One point, though - it was my local mechanic who pointed out that there was a recall - Only after I'd booked the car into the main dealer did I receive a letter from Peugeot regarding the recall. Do Peugeot UK not know where their cars are located? Surely they have an up to date list from DVLA?

 

It would seem you have to pick your dealer carefully
One point, though - it was my local mechanic who pointed out that there was a recall - Only after I'd booked the car into the main dealer did I receive a letter from Peugeot regarding the recall. Do Peugeot UK not know where their cars are located? Surely they have an up to date list from DVLA?

You are correct with Dealers, some are hopeless, some go by the book, and some really look after their customer.
As for recalls, the way I understand is that a manufacturer has a duty to contact ALL owners of cars that require a recall. By law I think? It must be simple quoting reg’ or vin numbers to DVLA to find the present keeper.

 

Waiting for my 2017 3008 to be seen by my local dealership. At first they said they couldn’t get my car in for another 4 weeks! Engine light came on and car was juddering and lost all power. Been told by a local mechanic it’s most possibly the timing belt but this was replaced in 2021 by Peugeot. When I contacted Peugeot they informed me there’s a recall yet again so it’ll either be free of charge or if that’s not the issue I’ll need a new engine at £6k!
Why would a 6yr old car need a new engine?!!

 

Hi, have you had any further updates? Suffering the exact same. Had no recall notice. Car broke down and went into lock down in middle of road, had to hihab lifted to take back to house 50m!

Finally got car into garage after 6 weeks wait, then confirmed timing belt destroyed. Had been promised by service manager that if engine damaged will be replaced by Peugeot. Low and behold after another 3 weeks waiting they said have to purchase new engine!

Escalated to Peugeot Customer Services as directed by the garage. Told need to send all service and warre ty info. Of course told them this is not warranty issue, it is a inferior part fault and has knock on killed the engine due to particles in the engine.

So another 3 weeks later, still nothing after sending email with all documents. Then finally after chasing again they send a generic no detail email saying out of 6 year warranty and over 64k mileage. Which is complete rubbish.

Also same, had no recall letter and only found out major time belt issue was when pick up mechanic checked and told me that their is recall.

Due to Peugeot not sending letter in Dec 22, there is obviously a claim that if had done, then maybe could have saved engine.

I have no idea what to do ne t or who to take this too next? Need to complain again to Peugeot (any others similar and can suggest what to say would be great). I am also looking at the Motor Ombundsman for a formal complaint. On top think may have to pay for a solicitor, as I am not paying for a new engine. Who has £4-£6k for a new engine???

Hoping a strongly worded solicitor and legal advice may persuade them bad publicity would be more costly than to just fix my car!

Really appriciate any comments or advice. Just not acceptable a fault part that damages your engine, no way should customer pay, or do people think otherwise, comments would be great.

 

Same issue on my 2019 3008 - no mention of recall at the dealers but after investigating the fault they sent me a text to say Peugeot will cover costs - repairs being carried out 27/12.

 

My 2018 3008 is in on Monday 8th jan for the "recall" thing. Should I mention to them about the belt and insist it gets replaced? Is the recall not something stupid like the software or something?

 

We seem to be in a very similar position to a lot of other people. Car broke down 7th Jan, no knowledge of a recall. Garage confirmed timing belt was the cause and then when stripped the engine down found it has damaged that too so now also needs replacing. We have provided all the service docs and invoices, garage have quoted £9K for repairs and labour, the best the garage have got from Peugeot is 50% covered…we don’t have that sort of money to fix the car, nor should we be expected to when the timing belt is the route cause of the issue.

Has anyone been successful in speaking to Peugeot directly and getting costs covered? I will be calling them tomorrow. We have a son with Autism (awaiting diagnosis but everyone certain) and being without a car is causing us so many problems in getting him around too, having to miss nursery as no way of getting him there…and quite frankly I want my car back!
Any help or advice really appreciated. Thanks

 

Got my car back from the dealership after the recall appointment. They had a look at the gearbox too while they had the 3008 in. Now I've got a failed clutch pedal slave cylinder and my clutch doesn't pop back when I press it to change gear What a ballache. Have to put my toe under the clutch pedal and pull it back when driving. It's going back to get fixed tomorrow but what a hassle trying to drive like that. God only knows what it's doing to the gears too.

....and the dealership lost my key from the keyfob too. Total nightmare. Getting a new key on friday too.

 

also having the same problem with a low mileage 2018 peugeot 308 , bought 2nd hand from a Peugeot garage at 22000 miles mid 2021, had a private oil change at 32 000 miles in late 2022 - but not at a registered garage, vehicle was recalled by Peugeot at 36000 miles, looked at, and I was advised that the car had no issues in May 2023, the car developed STOP / wet timing belt issues 3 months later at 39000 miles - only 17000 miles after the mileage at purchase, Peugeot Care advised in October 2023 that the vehicle was outside warranty and was missing an official service and thus was not their problem - I have been outside the UK for 4 months since end October and have only now just delivered the car to a Peugeot garage to fix - who confirm from diagnostics that it is a wet cambelt degradation issue - I will be recontacting Peugeot UK care again for assistance in paying for this repair - and will be countering their previous ridiculous rejection letter - if anyone has any suggestions in how to get Peugeot UK to live up to their customer care obligations , I would be grateful - are there any legal precedences here ? or any social media campaign against Peugeot UK to honour their obligation against this wet belt poor and potentially dangerous design issue, thanks Martin

 

Hi how did you get on. I have a 3008 same issue. One service is slightly late awaiting to hear from Peugeot

 

Hi, can someone advise please? I received a recall letter in Mar 2024 for the timing belt. Garage has assessed it today & said it needs changing. However they are saying I need to pay for it because the belt should've been changed in Dec 2023 (car was 6year old then & I wasn't aware it needed changing). Does this sound correct? My letter clearly states that work will be done free of charge. No mention that age of car would effect this. Car has done 53k miles

 

What car is it? If recall should be free of charge ring Peugeot customer service

 

anyone had an issue with a 2020 partner, 1.2l petrol, latest service they say that the belt is starting to come apart.. its done 130k km. always serviced by a dealer.

 

Every 1.2 “Purecrap” engine has issues. Get that cam belt replaced immediately.
If You intend to keep the car for some time, I think it a good idea to have the sump removed, the oil pump strainer etc cleaned out, new oil and oil filter of course.

 

intend to keep the car for some time

Get the cam belt tool, it is a go, no-go tool - and keep eye on the belt yourself, tool say no-go, time to change the belt and forget about using km's done, as the only guide.

Examples:-
TIMING BELT WEAR CHECKING GAUGE FOR PEUGEOT CITROEN PSA 1.0 1.2 PURETECH | eBay
TIMING BELT WEAR CHECKING GAUGE FOR PEUGEOT CITROEN PSA 1.0 1.2 PURETECH | eBay
NEILSEN TIMING BELT WEAR CHECKING GAUGE FOR PEUGEOT CITROEN PSA 1.0 1.2 PURETECH | eBay

I think it a good idea to have the sump removed, the oil pump strainer etc cleaned out

Some mechanical shops have a different way of doing this without removing the sump, think of as an effective vacuum/washer cleaner for oil sump/pick-up.

 

true , get the timebelt replace right away ,, check it out visually , any sign of crack or not , peugeot design is really at fault but they use the loophole of servicing and warranty to avoid repair cost , used to appreciate peugeot car in the past but now , i cant even look at the LOGO ,, someone write engine 1.2 purecrap ,, i understand now ....i hate myself not have seen before ,,,,,,
used to defend the brand before but now they ve gone really low .....avoid avoid peugeot at anycost , bad design , bad quality , bad service , bad support ......

 

just to add my car has only 38 000 miles / 2019 ,, had fallen for the space and interior design ,,big MISTAKE

 

anyone know how much peugeot charge for timing belt replacement and cleaning ?

 

humm , again peugeot have changed their timebelt form plastic to metal one ,,, i wonder why , all of them suffering for them to learn , interesting , al least they are listening

 

I have a 3008 GT LIne 1.2 auto first registered April 2017. Just had its 7 year service (27400 miles) at my usual Peugeot main dealer. When I asked why the cam belt wasn't changed, I was told mine wasn't due until 10 years or 112000 miles! They even gave me the up to date service schedule for my car. When I said I thought the current recommendation was now 6000 miles, I was told that didn't apply to my car! I've had the belt checked and measured and been told it is ok. I regularly visually check it as I'm getting paranoid on the subject, especially after reading the posts on this forum. Has anyone got any idea why I'm being advised not to change it until 10k miles? Incidentally the belt is the textured not smooth appearance, which I think is the version 2. I really like the car and have thought about changing it for a more recent one, but unless it has a chain driven cam gear, I don't think I would be totally free of cam belt worries. Any help/observations on this would be much appreciated.

 

but unless it has a chain driven cam gear, I don't think I would be totally free of cam belt worries.

Dry belt (on its own) or with chain, and chain seems to be okay, but there was DV5 (1.5 engine) series with 7mm chain that seemed to be an issue.