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Software update error “Version not compatible with hardware”

56K views 122 replies 36 participants last post by  Felipeh2  
@cris.rada40 : What are the latest 8 characters of your VIN?
I tried to update the 3008 (2017) because the display resets when I use bluetooth, the current version is 5.15.45.32-r0 and the map is 24.0.0-r0, I followed the instructions from the my peugeot app, made a usb, but I keep getting the same message, the version is not compatible with hardware. if you can help, my latest vin numbers are GS335086. thanks in advance
 
@dzeno_x : Try to update only the firmware/system (Peugeot Update will also try to update the map to 27.0.0-r0) and connect your car to a wifi router or share mobile data from your bluetooth paired phone (tethering). With the car connected to the internet, the update process will automatically check the license key online. An invalid or not present key is the main common cause of that hardware incompatible error.
Hello, thx but alreday try with that process but same massage I get.
 
@dzeno_x : Try to update only the firmware/system (Peugeot Update will also try to update the map to 27.0.0-r0) and connect your car to a wifi router or share mobile data from your bluetooth paired phone (tethering). With the car connected to the internet, the update process will automatically check the license key online. An invalid or not present key is the main common cause of that hardware incompatible error.
Any other option maybe have. Thx
 
@dzeno_x : Try to update only the firmware/system (Peugeot Update will also try to update the map to 27.0.0-r0) and connect your car to a wifi router or share mobile data from your bluetooth paired phone (tethering). With the car connected to the internet, the update process will automatically check the license key online. An invalid or not present key is the main common cause of that hardware incompatible error.
sorry for the trouble, I still get the same message, I even tried with the last update from your site, is there any other solution for my problem. and when I want to install folders, it recognizes them and offers me to install them, but no way to update the software. thanks again
 
You can leave it, but that file isn't necessary. Only the "\SWL" folder and its contents, and the "\license\license_*_*.key" if your car can't connect to the internet.
thank you, understood everything, I'll try again in the morning. and just one more question, this last update, is it ok for the peso application to suggest the penultimate update from your list? thanks again and sorry for bothering you