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Service Box no longer free?

84K views 90 replies 21 participants last post by  Jimpster  
#1 ·
I’ve got 3 Pugs and helps friends with their Pugs and Citroens and have used Service Box regularly for years to find diagrammes and part numbers. A few weeks back I tried to use it and although I can log-in fine, when I select a section to look at, say Engine>Crankshaft it opens but the next selection brings up a page that says I don’t have a subscription. It never used to do that!
Is it due to Covid? Or has PSA decided not to allow this info to be accessed freely any longer? It’s a real pain.
 
#45 · (Edited)
I don't have so much experience with Diagbox to say if TSB's are available there. I think it is not, but I can not be sure. It's only diagnostic tool, so I doubt it's connected to TSB's. As you discovered with other VIN, TSB's are under Diagnosis tab, and that is where I got them for my car. I really have no idea why it's not available for your VIN.
 
#50 ·
Hello everybody,

I have a rather strange problem with a brand new HP laptop working with windows 10 version 64bit.

Previously I had downloaded the service box link and extracted the rar files to similar operating system without any issues.

On the opposite with this new laptop , as soon as I open the file .vmx (first I receive the message to give reply , "I moved" or "I copied".

I tried both options and the result is the same , the virtual machine starts loading and immediately I get a blue screen and restart!
As explained the laptop is brand new , HP 455 G8 with AMD Ryzen.The Vmware version I use is 15.5.5 already tested on other machines and working properly!

Any ideas welcomed!

Thanks in advance!
 
#81 ·
I am an engineer so that is what I entered when I registered but I suspect your registration was accepted if it has allowed you to buy a token. However, tokens are usually for access to diagnostic server not information. Information access is charged on fixed time periods which expires if you don't use it at the time.