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Discussion Starter #1
Pretty much as title.
If I push / put pressure on the door I can hear a little click, and if I do this while pulling on the external handle it will open every time.

The internal handle always works though.
Giving the door a good slam shut doesn't change things either, I still have to press on the door while pulling on the external handle to guarantee it working.

I've also tried spraying a load of WD in the lock mech.
 
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Another common one i'm afraid

I've tried allsorts but the only guaranteed fix is just to open it as if you are trying to rip the handle off the door, always seems to open with brute force! :p
 

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Discussion Starter #3
Arse :(
Ah well. Although when I try and pull it, it doesn't make a difference as the handle isn't pulling on the mechanism properly. It doesn't engage with it until I push the door in. It must be some sort of alignment problem I'd have thought.
 

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Discussion Starter #4
My apologies, it actually does open if you give it a good hard yank (fnar!).

Those three screws on the side, can they not be loosened so the mech can be jer jer jiggled about a bit?
 
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