Peugeot Forums banner

1 - 10 of 10 Posts

·
Registered
Joined
·
449 Posts
Discussion Starter #1
Since Peugeot stopped the My Peugeot webpage I've ceased to get notification of my free map updates so my Maps about 18 month out of date so after a bit of internet searching got a free update from Peugeot of June 2019.
Download and put on to my USB stick, started install on car process and at the Navigation Search for updates get this error "Please insert map up date stick"
Not had this problem before and is same memory as used 2 or 3 times before, any ideas?
 

·
Registered
Joined
·
978 Posts
A few things to check.

Make sure there's no cd inserted if you have a cd drive. If you have a second USB port make sure it's empty. Make sure all Bluetooth devices (phone, etc) are switched off or at least not handshaking.

Then I would suggest you do a fresh download of the data (if you can) and I would also suggest you format the pen drive in case that has developed any track errors. Use a Windows machine not a Mac as Macs are notorious for dumping invisible crap on to pen drives.

Finally, if you get the problem again then switch off and walk away for five minutes to allow the system to go to sleep properly. Then try again.
 

·
Registered
Joined
·
449 Posts
Discussion Starter #3
Thanks Paul, unfortunately done all that.

I've now looked through my notes from the past and found a note to say "Use Edge to download to PC", can't recall why so wonder if I've had problem with Windows in the past and Chrome.
Will try to download again using Edge.
 

·
Registered
Joined
·
2,449 Posts
Are you downloading from the Peugeot navigation page having put in your VIN?

I use Firefox and have not had a problem. Don't use Chrome.
 

·
Registered
Joined
·
978 Posts
As your car is a 2015 model it might or might not be eligible for the three year free map upgrades. Can you confirm that it is June 2015, or later, in which case after having put your VIN in you'll get the map updates and code without any hassle of having to work out the code yourself.
 

·
Registered
Joined
·
449 Posts
Discussion Starter #7
As your car is a 2015 model it might or might not be eligible for the three year free map upgrades. Can you confirm that it is June 2015, or later, in which case after having put your VIN in you'll get the map updates and code without any hassle of having to work out the code yourself.
I have 5 years updates free.
Sept. 2015
Yes got the down load for the VIN along with DRM code.
 

·
Registered
Joined
·
978 Posts
There was a case a few weeks (months?) back where the code that came with the download was wrong and the one that I worked out using the code generator was needed for the poster. Just bear that in mind.
 

·
Registered
Joined
·
449 Posts
Discussion Starter #9
Doing it all again using Edge for download all worked like a dream.
Thanks Paul for your help, have you had others who use Chrome failing to the usb stick not being recognised?
 
1 - 10 of 10 Posts
Top