So, Mrs took it there yesterday and they had the car over an hour. They soldered a wire is all I know for now (waiting for them to call me so I can find out exactly what they did, Mrs hasn't relayed well!) and so far after 3 journeys, the message has not reappeared. With any luck, I'll not have to endure any more pain and suffering lol. They did not charge again, so not sure if it's something they missed on the initial wiring fix.If they took the car back in for an 'ECU reset' the first time and saw fit to charge you for it, they have already taken responsibility to an extent. They should either take the car back in and make good on their original chargeable service or if they say that they now suspect it's something else, they should refund you for the last ECU reset since they charged for a service they had no justification for. If they say it's actually something else, get them to quote you for a fix then all them to refund you for the ECU reset before you decide to go any further. That way they can't just top up the new bill to cover the refund!
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exactly. I've never done so before, but when we ought the car we had used warranty for 18 mths, which has been very usefulAnd then they wonder why people only hang around long enough at dealer service to cover their warranty period plus one extra, then go elsewhere!
I feel it more likely down to work done last year. We had the air con compressor changed and I noticed one headlight hasnt been put back properly. They could have damaged the wiring perhaps, or even when changing the starter motor only few months back.Animals can get into cars and chew at things, it's not 'common' but it can and does happen from time to time. No way to know for sure if that's the case this time of course, could just as easily have been something someone screwed up when previous work was done, or simply a faulty bit of harness from the factory. On the plus side, they didn't charge you more and for now it seems to be resolved, so fingers crossed it stays that way and you can relax a little!
Well I sincerely hope this is the end of the saga for you anyway! I suppose, ultimately, things like wiring damage during a poor quality repair and breakdown companies not knowing their jobs is liable to affect any car, regardless of brand.The warning light has not reappeared yet (please let it stay that way).