My pc decided to play up tonight and I could do with advice on easist way to sort it. Went to switch it on as usual tonight andbwhen I clicked on my logon I get a message saying 'unable to
logon. User profile not found' or something like that. It is windows 7 and that account is the only one with administrator rights. I have other user accounts and can get on them but don't know the admin password to restore to an earlier time. Any idea's
Going off your initial post though it sounds as though you are having other problems but the above will list all the accounts in windows and if they have a password it can remove it allowing you to log on without a password. I think it also shows if the accounts are administrators or not. Worth a shot if you have access to another computer to download it and burn to CD
This is normally a corrupted account profile. Press F8 on boot just before the windows swirly logo shows and see if you have the system restore option.
If not you can boot off a Windows 7 CD to see if you have and system restore points you can roll back to.
Get hold of the Ophcrack Vista boot CD ISO file, burn it to a disc, boot the PC from it and let it do it's job. This can recover the Admin password. The Vista one also works with 7.
If it's the login failed message linked to above - I've fixed a dozen or more of them and it's literally a 10 minute job if you don't mind tinkering with the registry a bit - alternatively, get the machine to me and I'll sort it for you
+1 to the link posted above. As BigSlavey says, dead easy job, just follow the instructions and don't change the wrong thing. Had loads of repairs for this issue recently myself.
Right i'm back in and sorted (i think) for now at least
Started in safe mode and managed a system restore to an earlier date and it seems ok now. Thanks for all the comments and offer to sort it for me
Its highlighted the fact that i dont know the administrators password. i meant to sort this years ago when i first bought this pc and never got round to it.
As i bought this as the shop demo from comet it was already setup and working when i bought it so i didnt put any info in myself, anyone got any idea what password Comet might have used OR how can i easily find/reset the password myself ?? We have 4 user accounts but only mine as admin, is it easier to upgrade one of the other accounts to Admin so i can access easier from there if this happens again ??
Also why did this problem occur ?? It was fine when i switched it off then decided to throw a hissy fit on startup.
The link I put up will get you a boot CD which will allow you to remove the administrator password and then you can log in without a password and create one of your own choosing
If I was you I'd backup everything and do a complete system recovery to wipe the computer and set it up again. If it's been on the shop floor you don't really know what has been put on it.
Depending on the make of PC you should be able to access the factory restore by pressing one of the F keys on boot.
As to why the problem occurred? There are various reasons, such a dodgy windows update patch, failed disk write, it being Microsoft software....
There are tools that you can use to reset the account passwords if you don't want to reinstall.
Nope, the administrator account that was setup in shop. It will remove the password completely then you can log in with that account and add your own password to use as an emergency login when all else fails
Have a look around for Kon-Boot. There are some free additions about. Its a small ISO that you burn to CD. Boot from the CD and windows loads and you just leave password blank and click etc and it bypasses the password without making any changes to PC.
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