[mooi1uk]

On my 2018 GT-Line the Auto Dipping has always worked well, although it sometimes dips a bit late giving oncoming traffic an unnecessary flash so I tend to dip the lights manually now.

 

[Jonnyg30]

This is after a 30min night time drive mostly on main roads (60mph) in cold conditions, no other condensation in the car and A/C is switched on constantly. first picture is without a torch (looks pretty ok), second is with a torch held at an angle (problem highlighted).
I've found the issue doesn't generally arise during low speed/urban short journeys. But I regularly check the sensor after my night drives for curiosity more than anything else, and to see if there is any further correlation to something else I or the car may be doing. On many occasions I've found the sensor does appear to be able to "work" with some condensation build up (albeit being a bit slow to react) but other times it just shuts itself down.

 

[Pedjoy]

The problem is known about, it's a design flaw.

My auto high beams initially worked perfectly when I first got the car (summer). After a few months (now winter) the auto high beam started behaving badly, slow reaction, incorrectly triggered, system de-activating mid journey and won't switch back on etc etc.
Naturally i thought this was a little weird so as well as reporting it to peugeot I did my own testing and found the issue.

So, when you first start driving the system generally works fine. After a bit of driving the airflow over the car causes the windscreen to cool. This doesn't cause a problem for the main windscreen as there is a constant flow of warm/dry air from the environmental control system directed at the windscreen to keep it from fogging up.
Unfortunately the high beam sensor/camera has been semi-sealed so it receives no airflow from the ECS (it just has some vents to cabin ambient air) causing water vapour to condensate on the glass in front of the sensor. initially the auto high beam system will just misbehave a bit as the small amount of condensation just "scatters" some of the light it's receiving. as the condensation builds, it finally reaches a point where the sensor can no longer function and the system deactivates itself for safety.

pulling over and looking into the sensor after the system has deactivated itself shows everything initially looks clear and fine. However,if you shine a light into the sensor at the right angle the problem becomes all to clear. If you get a small fan or hair dryer (set to low power and cold/no heat!!) and carefully blow some air through the side vents on the sensor panel for 1-2mins, magically the system can be activated again (until the point it re-condensates and re-deactivates itself).

This is a design flaw by Peugeot. There should be either a small heater wire on the glass or a small fan in the sensor casing to keep it clear. I'll be watching with anticipation of how they plan to fix this issue. I've paid good money for a fully functional car and I hope peugeot will provide me with one!

Peugeot are aware of this issue. on doing research into the problem it appears a service note has been released regarding this. On taking the car in for a repair on something else this morning i mentioned this issue to the dealer who also said they had read something released by peugeot regarding the issue..............fingers crossed for a solution!

The problem is known about, it's a design flaw.

My auto high beams initially worked perfectly when I first got the car (summer). After a few months (now winter) the auto high beam started behaving badly, slow reaction, incorrectly triggered, system de-activating mid journey and won't switch back on etc etc.
Naturally i thought this was a little weird so as well as reporting it to peugeot I did my own testing and found the issue.

So, when you first start driving the system generally works fine. After a bit of driving the airflow over the car causes the windscreen to cool. This doesn't cause a problem for the main windscreen as there is a constant flow of warm/dry air from the environmental control system directed at the windscreen to keep it from fogging up.
Unfortunately the high beam sensor/camera has been semi-sealed so it receives no airflow from the ECS (it just has some vents to cabin ambient air) causing water vapour to condensate on the glass in front of the sensor. initially the auto high beam system will just misbehave a bit as the small amount of condensation just "scatters" some of the light it's receiving. as the condensation builds, it finally reaches a point where the sensor can no longer function and the system deactivates itself for safety.

pulling over and looking into the sensor after the system has deactivated itself shows everything initially looks clear and fine. However,if you shine a light into the sensor at the right angle the problem becomes all to clear. If you get a small fan or hair dryer (set to low power and cold/no heat!!) and carefully blow some air through the side vents on the sensor panel for 1-2mins, magically the system can be activated again (until the point it re-condensates and re-deactivates itself).

This is a design flaw by Peugeot. There should be either a small heater wire on the glass or a small fan in the sensor casing to keep it clear. I'll be watching with anticipation of how they plan to fix this issue. I've paid good money for a fully functional car and I hope peugeot will provide me with one!

Peugeot are aware of this issue. on doing research into the problem it appears a service note has been released regarding this. On taking the car in for a repair on something else this morning i mentioned this issue to the dealer who also said they had read something released by peugeot regarding the issue..............fingers crossed for a solution!

 

[Pedjoy]

Great post by Jonnyg30. Looks like you have possibly solved this problem for Peugeot, Do you know how long that Peugeot have been aware of this issue and when the service note was issued? My local dealer says they have never encountered this issue until I brought it to their attention when I had my car in for service on 16th December.

 

[Jonnyg30]

I'll have a look for you (i have seen and read the service note online somewhere), if i cant find it i'll ask if i can see it when i go to collect my car tomorrow, receptionist said it's attached to my job sheet. The be and end all is peugeot currently have no fix for this issue. The only way a fix will come about quickly is if there is enough people complaining about the issue.

 

[Bluehdi]

Great, great detective work. I think this is the issue. I do reckon Peugeot won’t want to have to put in place a fix that will involve a costly part modification or replacement though, so it might explain why they treat us like idiots.

Something is different about newer vehicles, as my previous 2017 GT never had this issue. The symptoms of the configuration option slider turning off randomly, never occurred in my first car.

I’ve seen the official current TSB (as useful as an ashtray on a motorbike!), which I noted here - Post #11:

3008 lights

Hi all I have got 19 plate 3008 GT LINE PREMIUM Is anyone else having problems with their auto main beam. Mine comes on during the day and goes off at night Peugeot have told me that even though I have the facility doesn’t mean it will work all the time Your input would be really appreciated...

www.peugeotforums.com

I told my Sales lady when I first got the replacement later build GT, how disappointing to find my £37,000 2018 GT had this problem, but the old one didn’t. Oh and the missing cooling feature in the centre armrest. She told me her own sales car also had the headlight fault as well!

My car was brand new and spotless when it played up, so I know it’s nothing to do with the cleanliness of the screen, that I can resolve.

From my last annual service before Christmas, no official record was made of my issue, just merely me suggesting there was a bulletin and once he had found it on Servicebox, that was it - case closed. Clean the windscreen where the camera is. I couldn't be bothered to argue. European forums are also alive with the same issue on newer 3008 and 5008 models. Sadly nothing is being done to fix it as far as I can see. I bet you if you ring a dealer and explain the symptoms, they’ll say never heard of it, book the car in.

I get so irritated when I hear dealers saying they’d never heard of it, whenever I report something that I know isn’t just me. To be honest most Peugeot dealers seem to know so little about the cars they’re supposed to be looking after!

 

[Pedjoy]

I'll have a look for you (i have seen and read the service note online somewhere), if i cant find it i'll ask if i can see it when i go to collect my car tomorrow, receptionist said it's attached to my job sheet. The be and end all is peugeot currently have no fix for this issue. The only way a fix will come about quickly is if there is enough people complaining about the issue.

 

[Pedjoy]

Appreciate your reply jonnyg30, I hope you can locate the service note and pass it on on the forum. I will hold on for now and see how you get on before I speak further with my local dealer. When you purchase a new car you expect all the systems to operate correctly ( at least for a decent length of time ) The companys insist that you follow the maintenance schedule to stay within warranty but are not so keen on fixing something that goes wrong. This issue seems too wide spread to be ignored by the company and I will not hesitate to go directly to their UK Head office and complain if it comes to it.

 

[Jonnyg30]

The 3008 is my 3rd brand new Peugeot. One thing I have noticed over the years (and it stands out by a country mile), is Peugeot are utterly terrible at promulgating information and keeping their dealers in the loop. This is to a level that goes beyond embarrassing. I've witnessed it first hand on a number of occasions(it's also the reason I actually have a 3008 instead of another 2008 I originally "tried" to buy!), so it's not always the dealers fault.

To be fair to my new dealer (just moved house), they bought one of the tech's out for me to explain the issue too and he knew what I was on about strait away. There was no attempting to hide the issue or the usual "we've not seen that before", he was just completely honest, told me he'd read the TSB on it but there's no actual fix etc etc, explained everything to me. Was very impressed.

 

[rui.saraiva]

That camera was replaced in OPR 14937 (1 October 2017) and it seems only cars built after that date has this problem.

 

[soldier]

I'm following this topic with great interest. In this time of year (when it's dark around 5 PM in my country and temperatures around or bellow zero almost every day) I drive a lot during the "night". I must say I never experienced auto headlight dipping problems mentioned here, since I bought my car. Actually I think auto headlight dipping is working great on my car. I know this doesn't help you much to resolve your problem but I just wanted to let you know that this probably doesn't affect all "newer" 3008. And I hope it stays that way

 

[mooi1uk]

It has it's drawbacks. For instance, tonight whilst travelling home there was a car waiting to come out of a side road and my headlights didn't dip until I was almost upon it, dazzling the driver unnecessarily. I therefore decided to switch to manual for the rest of the journey.

 

[Jonnyg30]

It's not just low temperatures, high RH is needed too. The average for my country and area for the last few months has been 70-80%. During summer it worked almost flawlessly, I was really impressed with it. At the moment it works for about 10 minutes then the system de-activates itself completely and it can't be turned on again, even in the car settings menu. The only way to turn it on again is to get rid of the condensation, then the car will allow it to be switched on again.

 

[Bluehdi]

Whether something is happening with this issue, I'm not sure.

I checked Servicebox earlier today, and the 'Information' TSB originally listed is no longer showing against my cars VIN. I've checked other categories on Servicebox and no mention of the original bulletin at all (it seems to have disappeared). Perhaps with owners mentioning this same issue (across the whole PSA range), they may be in the process of updating the TSB's contents.

I did notice that Servicebox shows a flashing exclamation mark, which means a workshop intervention is required. I'll call my dealer tomorrow to find out what that is about.

 

[Bluehdi]

Just checked - the workshop intervention on Servicebox is for a software download to be carried out, to prevent an engine management light appearing, so nothing connected with the auto dipping headlight problem.

 

[Bluehdi]

Just checked and the auto dipping bulletin has now reappeared back on Servicebox, but this time without the word 'Information'.

This normally means that rather than telling the customer they're simply doing something wrong, it will likely be a workshop intervention. I'll try and find out a little more from my dealer.

 

[Bluehdi]

Just spoken to my dealer on the 'phone who looked at the new updated bulletin. I haven't seen the TSB verbatim, but from what they say it seems it now acknowledges that the problem occurs when wet or cold (correct!), but effectively says the same - dirt/moisture around the top windscreen camera - keep this area clean.

They said they'd had another car in with the same issue, and the only advice was to keep the air con on, to try to remove the misting. I said I have my AC on all the time, and the camera outside is crystal clear.

As has been said before, there may now be some official acknowledgement that the misting occurs between the glass and the camera, in an area that owners just cannot get to. Once it dries naturally, the auto dipping main beam feature turns itself back on (hence the randomness of it disabling itself).

I was rather hoping the TSB would offer a replacement part or other intervention, but sadly it seems like we are no further on with a proper solution to this problem.

 

[Bluehdi]

Just spoken to my dealer on the 'phone who looked at the new updated bulletin. I haven't seen the TSB verbatim, but from what they say it seems it now acknowledges that the problem occurs when wet or cold (correct!), but effectively says the same - dirt/moisture around the top windscreen camera.

They said they'd had another car in with the same issue, and the only advice was to keep the air con on, to try to remove the misting. I said I have my AC on all the time, and the camera outside is crystal clear.

As has been said before, there may now be some official acknowledgement that the misting occurs between the glass and the camera, in an area that owners just cannot get to. Once it dries naturally, the auto dipping main beam feature turns itself back on (hence the randomness of it disabling itself).

I was rather hoping the TSB would offer a replacement part of other intervention, but sadly it seems like we are no further on with a proper solution to this problem.

 

[Matt W]

yep, you’re absolutely spot on with this. Noticed it completely by chance on my 5008 this evening. Just parked at the right angle and the street light showed me exactly this as you describe. I whacked on the cabin a/c for a screen blast and the little rectangular area of fog over the sensor disappeared. Didn’t notice anything like this in the summer months, but this is defo the issue!!

The problem is known about, it's a design flaw.

My auto high beams initially worked perfectly when I first got the car (summer). After a few months (now winter) the auto high beam started behaving badly, slow reaction, incorrectly triggered, system de-activating mid journey and won't switch back on etc etc.
Naturally i thought this was a little weird so as well as reporting it to peugeot I did my own testing and found the issue.

So, when you first start driving the system generally works fine. After a bit of driving the airflow over the car causes the windscreen to cool. This doesn't cause a problem for the main windscreen as there is a constant flow of warm/dry air from the environmental control system directed at the windscreen to keep it from fogging up.
Unfortunately the high beam sensor/camera has been semi-sealed so it receives no airflow from the ECS (it just has some vents to cabin ambient air) causing water vapour to condensate on the glass in front of the sensor. initially the auto high beam system will just misbehave a bit as the small amount of condensation just "scatters" some of the light it's receiving. as the condensation builds, it finally reaches a point where the sensor can no longer function and the system deactivates itself for safety.

pulling over and looking into the sensor after the system has deactivated itself shows everything initially looks clear and fine. However,if you shine a light into the sensor at the right angle the problem becomes all to clear. If you get a small fan or hair dryer (set to low power and cold/no heat!!) and carefully blow some air through the side vents on the sensor panel for 1-2mins, magically the system can be activated again (until the point it re-condensates and re-deactivates itself).

This is a design flaw by Peugeot. There should be either a small heater wire on the glass or a small fan in the sensor casing to keep it clear. I'll be watching with anticipation of how they plan to fix this issue. I've paid good money for a fully functional car and I hope peugeot will provide me with one!

Peugeot are aware of this issue. on doing research into the problem it appears a service note has been released regarding this. On taking the car in for a repair on something else this morning i mentioned this issue to the dealer who also said they had read something released by peugeot regarding the issue..............fingers crossed for a solution!

 

[nickc72]

The problem is known about, it's a design flaw.

My auto high beams initially worked perfectly when I first got the car (summer). After a few months (now winter) the auto high beam started behaving badly, slow reaction, incorrectly triggered, system de-activating mid journey and won't switch back on etc etc.
Naturally i thought this was a little weird so as well as reporting it to peugeot I did my own testing and found the issue.

So, when you first start driving the system generally works fine. After a bit of driving the airflow over the car causes the windscreen to cool. This doesn't cause a problem for the main windscreen as there is a constant flow of warm/dry air from the environmental control system directed at the windscreen to keep it from fogging up.
Unfortunately the high beam sensor/camera has been semi-sealed so it receives no airflow from the ECS (it just has some vents to cabin ambient air) causing water vapour to condensate on the glass in front of the sensor. initially the auto high beam system will just misbehave a bit as the small amount of condensation just "scatters" some of the light it's receiving. as the condensation builds, it finally reaches a point where the sensor can no longer function and the system deactivates itself for safety.

pulling over and looking into the sensor after the system has deactivated itself shows everything initially looks clear and fine. However,if you shine a light into the sensor at the right angle the problem becomes all to clear. If you get a small fan or hair dryer (set to low power and cold/no heat!!) and carefully blow some air through the side vents on the sensor panel for 1-2mins, magically the system can be activated again (until the point it re-condensates and re-deactivates itself).

This is a design flaw by Peugeot. There should be either a small heater wire on the glass or a small fan in the sensor casing to keep it clear. I'll be watching with anticipation of how they plan to fix this issue. I've paid good money for a fully functional car and I hope peugeot will provide me with one!

Peugeot are aware of this issue. on doing research into the problem it appears a service note has been released regarding this. On taking the car in for a repair on something else this morning i mentioned this issue to the dealer who also said they had read something released by peugeot regarding the issue..............fingers crossed for a solution!

There was a dedicated heater on my previous Merc for this very reason. Bad design by Peugeot?

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