[czazueta]

Hi everyone!

I'm new on this forum, i've been reading some threads for a time now, and first I would like to give my thanks to all the awesome folks that make this place possible!

And now, to the sad news:

I have a 207 Sportium (2012), and a couple of weeks ago, when I started the engine, the steering wheel was hard as hell. Never before had this happened, and the light indicator for "Faulty Power Steering" never showed up.

I took my car to my local Peugeot garage, and the folks there told me that in fact, the Power Steering module was the culprit. They did not have the Power Steering Module available, so they told me they had to order it, and that it would take from 3 to 5 days to arrive.

While the Power Steering Module arrives, they gave me my car back, and told me that they "Erased the fault codes" and the car is now working fine. The Steering Wheel is as soft as always, and no "Faulty Steering Wheel" indicator is showing up.

The repair is very costly (~400£), so, I was wondering, would it be advisable to do the repair? I mean, taking in account that the car is working fine, I've been driving it for 4 days no, without problems.

Is my safety compromised unless I do the repair?

Thanks in advance!

 

[WillNZ]

Does not sound like the module is at fault, rather there is a wiring/connection/fuse issue. Check the plug onto the module for any corrosion/water and pull the fuse and check for bad connection. Peugeots are well known for wiring/electrical issues.

 

[czazueta]

It may worth something to say, that the first time the Power Steering failed, I turned off the engine, then started it again, and the Power Steering worked fine. When I arrived to my destination, restarted the engine, and after that, the Power Steering did not work anymore. That was until I took my car to my local Peugeot Garage.


Thank you!

 

[czazueta]

I'm updating the post with the resolution of the problem:

The folks at my local Peugeot garage determined that indeed the Power Steering module was faulty.

I know this as a fact, since I kept using my car until the Power Steering failed completely.

They contacted Peugeot on my behalf, and they managed to get me a 100% discount.

I got a brand new Power Steering Module, paid absolutely nothing, and now I can continue with my unhappy existence behind the wheel.

Thanks to everyone!

 

[SallyBrown88]

Free Repair wahoo!

SO!

On Saturday the power steering on my 2011 207 went whilst on the motorway - scary. Managed to get myself to Stansted services and the AA ran Diagnostics to find codes P0606(ECU error) and C1414 (EPS Motor)

In my panic I had the car towed by the AA to my local garage, you get one free recovery for the problem so thought this was the best option.

Found this thread and decided I wanted to see if Peugeot would pay as it seemed the right issue to be on the extended warranty - these things don't usually happen for me! Bristol Street Motors in Harlow asked me to bring it in.

Had the car towed by the AA again to the local Peugeot garage, they ran diagnostics and confirmed it was the fault covered for free! Fixed within a few hours at no charge.

They openly admitted this was a known fault and had had many cars through with the fault and that it would be fixed for free if it showed the right codes.

They also covered the diagnostic fee.

I can't thank this thread enough - you've all saved me about £700!!

 

[Jlou89]

SallyBrown88 did they say what it was that was wrong with your 2011 207? I’ve the same year and model and I’ve just had a power steering fault and rang Peugeot who have said there’s no recalls but to take it into Bristol street motors Harlow for testing and go from there! I’m hoping it’s something they will cover! TIA

 

[reliable406]

Do a search of the forum there is a megathread already on this issue gives you all the info the repair will be free

 

[valM68]

Power Steering Faulty

I also have a Peugeot 207cc 2011 and tonight on my way home the power steering faulty light came on and it was incredibly hard to steer. I have left it at my local garage as they are going to do a diagnostics test on it Tomorrow. If this is a common problem and Peugeot are paying for it, how do we go about getting them to pay for it?

 

[Darrennerrad]

Did you manage to get it fixed Val

 

[valM68]

Yes Darren I did Ty. My garage did a diagnostic test and the code mentioned came up so I booked it in to a Peugeot garage. They charged me £120 for their diagnostic test but Peugeot paid for the repairs. It was the power steering motor and apparently cost them £650!

 

[Darrennerrad]

Faulty power steering

Did you have to call Peugeot customer care or did they just admit and pay due to the part being at fault?
Judging by the amount of posts regarding this there should of been a recall for sure. Mine actually went of while driving in a straight line on the motorway but it would of caught me by surprise if i was avoiding/turning.

 

[valM68]

No I just took it to a Peugeot garage. I had already seen the fault code come up on the internet but as soon as I said to them on the phone they knew about it! Just contact your local Peugeot garage

 

[Boroboy1655]

Peugeot Power Steering

My wifes 2011 207cc has developed a intermittent power steering failure, the power steering will fail with the usual message and then after being turned off will work fine again, I used Peugeot Planet and found the code P0606 internal fault, after checking the internet and coming across threads on this site I emailed Peugeot UK customer care "My wife's 207cc has started displaying a power steering fault which is currently intermittent, my research has shown that the 2011 207 has a known fault with the power steering (Peugeot Forums and Peugeot Central, moneysupermarket) and that Peugeot UK are covering the costs in respect of the parts as long as certain criteria are met, i.e the fault codes displayed are C1414 or P0606 as this is a known fault and the cars are being repaired as and when the fault happens.
Please could you confirm that this is correct. prior to me booking the car into our local Peugeot Garage in Gloucester - Warners of Gloucester." to which I got the reply "Thanks for contacting Peugeot recently at 208.

In order to find out if your vehicle has been affected, please take your vehicle to your nearest approved dealership where one of our trained technicians will be more than happy to help.

I hope this helps. If you need anything else, please call on the number below quoting your request reference: 190412-003285.

Thanks again for contacting Peugeot customer care.

Kind regards
Elijah Bible
Customer Care Manager
0800 042 2422"
SO i went into Warners of Gloucester and explained to them the above and the car is booked in next Tuesday. Intertestingly the assistant while booking me in just read straight of the computer the following "If the car is under 120 months old and the fault code is P0606 and or C1414" then Peugeot will replace the part, there is no mileage limit, so Peugeot will cover the fault under 2021!!!! So the dealers know

Its looking like Iiwill have to pay the diagnotstics £95 but I'll argue that when the job is completed.

All i can say is thank you to the forum.

I will update you once the cars been in

 

[valM68]

Boroboy yes mine was fixed by Warner's of Tewkesbury. Peugeot paid for it but I had to pay £120 for the diagnostic test! . That is the same code that came up on mine. But Warner's told me not to push my luck trying to get test money back as it had already cost Peugeot £650. Mine had a new power steering motor. I feel like they should pay as it's obviously their fault!

 

[CPW]

Massive thanks to everyone who has posted in this forum. Like other's, my wife's 207 developed the power steering fault last week on her way to work. With so many other posts it does feel like it should be a recall, however after £120 diagnstic to Peugeot we have the fault fixed with no further cost...just in time for Christmas . Thumbs up for everyone who shared otherwise we'd have ended up paying the whole cost!!!

 

[484472]

Like the post above my peugeot 207 2011 had power steering fault only last week .After advice from a local machanic and reading this forum i took it to my local peugeot dealers and ask the question about the fault codes, they did the diagnostics test and said the codes matched the ones peugeot would cover the cost to repair. They didnt even charge me for the diagnostics Thank You to everyone who shared this advice, saved me alot of money.

 

[Nene]

Hey guys! This has happened to me today and I’m thinking on what to do. I guess it’s worth giving it a go and bringing into a Peugeot garage. Mine is a 2011 Peugeot 207, are they still gonna pay for it considering it’s so old?

 

[amiejane]

This will be covered under extended warranty due to being a manufacturer fault and Is dangerous stand your ground with them and they will repair it.

 

[SiDthe Pug]

Hi Nene, please post how you get on with Peugeot over this as my daughters car is the same age as yours(2011). Its not gone yet but feels strange to me.TIA

 

[amiejane]

The reason it can be intermittent and can feel quite strange is because people get confused as to the type of power steering it is, in this case it is electrical power assisted steering not conventional pump and belt, with electrical power steering the module plays up before totally failing which is a serious problem as you start your journey with fully assisted steering but fails whilst driving which can be very dangerous and is why Peugeot usually do the job under extended warranty.