Turbo problem leading to engine replacement - Peugeot Forums
Peugeot Forums - Peueot - Citroen Community
Home :: Peugeot Forums :: Rules :: Articles :: About Us :: Partner Vendors :: Advertise


Go Back   Peugeot Forums > Peugeot Models > Vans
PeugeotForums.com is the premier Peugeot All Forum on the internet. Registered Users do not see the above ads.
 
 
LinkBack Thread Tools Display Modes
Old 20-02-14, 04:58 PM   #1
Inactive User
 
Join Date: Feb 2014
Posts: 2
Default Turbo problem leading to engine replacement

My van (1.6 2008 Peugeot Expert Diesel) lost power when driving last week, oil light came on (although full), slight rattle, and RAC diagnosed turbo. Took to a main dealer who also diagnosed turbo. Upon replacing the turbo they found a bolt was missing which they were concerned was in the engine and they would need two hours labour (192!) to investigate. Owing to a miscommunication the investigation was not done, the turbo was fitted and I have been informed that the engine now needs replacing! There are metal shards in the sump apparently. I am doubtful that the turbo was the correct diagnosis initially but knowing extremely little about vans I would really appreciate your comments. Thank you.
bettybutty is offline   Quick reply to this message
Sponsored Links
Advertisement
 
Old 20-02-14, 06:32 PM   #2
Inactive User
 
Join Date: May 2007
Location: Lancaster , lancs
Posts: 134
Default

Difficult. I would argue against any payment for the turbo work as a gross misdiagnosis.
Gary C is offline   Quick reply to this message
Old 20-02-14, 06:37 PM   #3
Senior Member
 
Join Date: Jan 2014
Location: Swansea
Posts: 445
Post

Have they charged you anything at all? If not, providing the repair has been carried out in full, I belive they have met their MINIMUM obligation to you. Worth taking up with Service Manager if no Joy then Dealer Principal, if no joy there then customer care dept of manufacturer.
__________________
06 307 SW 1.6 HDi 90
91 205 CJ
1007 1.4 HDi
Cibear is offline   Quick reply to this message
 
Old 20-02-14, 09:18 PM   #4
Senior Member
 
storeman's Avatar
 
Join Date: Jan 2013
Location: Oldham, UK
Posts: 5,905
Default

I find it difficult to work out how a missing bolt would find it's way into the sump. They must have had the sump off to find the metal shards which could have originated from the faulty turbo in the first place. They could be advising a replacement engine because of the cost of cleaning the engine thoroughly due to the time required plus they probably wouldn't guarantee that all metal shards were cleaned out of all the oil galleries. Any shards left could find their way to the new turbo causing that to fail.

To successfully argue against payment for work carried out you would need an expert to prove that the original diagnosis was completely wrong and that misdiagnosis was the cause of the engine failure. Can't really see that happening.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
storeman is offline   Quick reply to this message
Old 20-02-14, 09:30 PM   #5
Senior Member
 
Join Date: Jan 2014
Location: Swansea
Posts: 445
Default

Quote:
Originally Posted by storeman View Post
I find it difficult to work out how a missing bolt would find it's way into the sump. They must have had the sump off to find the metal shards which could have originated from the faulty turbo in the first place. They could be advising a replacement engine because of the cost of cleaning the engine thoroughly due to the time required plus they probably wouldn't guarantee that all metal shards were cleaned out of all the oil galleries. Any shards left could find their way to the new turbo causing that to fail.

To successfully argue against payment for work carried out you would need an expert to prove that the original diagnosis was completely wrong and that misdiagnosis was the cause of the engine failure. Can't really see that happening.
I may have misunderstood the original post. My understanding was that they noticed a bolt missing (presumably when putting turbo back), and requested additional labour time to strip and investigate if the bolt had gon into the engine. The investigation was never carried out and the engine run resulting in the damage. That's how I read it. In which case I believe responsibility would lie with the dealer.
__________________
06 307 SW 1.6 HDi 90
91 205 CJ
1007 1.4 HDi
Cibear is offline   Quick reply to this message
Old 21-02-14, 09:38 AM   #6
Inactive User
 
Join Date: Feb 2014
Posts: 2
Default

Thanks for the replies. I haven't paid anything yet. I perhaps didn't explain correctly but as I am led to believe to confirm the initial diagnosis of turbo they would have investigated the cause of this - oil pump, etc. Surely at the time of the investigation they should have noticed the metal in the sump? So before diagnosing turbo they would have got back to me and explained the severity. The dealership are saying the van arrived with the metal shards and it's nothing to do with them. However if they had investigated correctly in the first place surely they would have picked up on that?

I cannot prove that it didn't arrive with the shards there, just as they can't prove that they didn't cause it, but I'm getting a lot of conflicting comments from the staff at the dealership which is making me feel as though there's a cover up going on!
bettybutty is offline   Quick reply to this message
Sponsored Links
Advertisement
 
 

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Peugeot Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 10:16 AM.



Powered by vBulletin® Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.