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Old 10-11-13, 09:43 PM   #1
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Default Service Box Documentation Error

Hi,
I am have just installed Sedre and Service Box on my PC running Win7 Home. The installation went fine, and Sedre runs up ok. My issue is the service box documentation. When I start it, it goes to my browser IE (latest version of Google Chrome) and I receive an error "A technical problem occurred. Please try to connect later". The address was 127.0.0.1:6090/doc backup.

I have installed a stand alone full version. I cant find the version number as such, but the most recent files were burnt onto the DVD in September 2012. The master ID for DVD is 146

Does anyone have any suggestions?
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Old 11-11-13, 07:32 AM   #2
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I don't think its fully Windows 7 compatible. And you have to make sure Java, Flash and SVG Viewer are installed.
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Old 11-11-13, 10:26 PM   #3
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Gibbo,
Thanks for your suggestions. Unfortunately the installation of SVG Viewer and Adobe Flas have not changed the error. Any other suggestions?
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Old 11-11-13, 10:29 PM   #4
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Do you have pp or diagbox on that PC ?


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Old 11-11-13, 11:00 PM   #5
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Please elaborate as to what PP and diagbox is? Is it something un-related to Peigeot?
I have purchased a 3 DVD set and installed Sedre and Service Box Documentation if that answers your question. Both as standalone complete installs. Now trying to get them running. Sedre runs up to the extent of giving me opportunity to select models, enter chassis numbers etc, so is looking ok at the present. Its Service Box that doesnt progress to anything meaningful. Runs up IE, posts an IP address of 127.0.0.1:6090/docbackup and then posts a text box with a message in multiple languages indicating unable to connect etc.

regards
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Old 12-11-13, 07:24 AM   #6
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Did you get any installation instructions? Have you contacted the place where you bought them from?

Also check your firewall.
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Old 12-11-13, 08:08 AM   #7
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The Windows firewall is switched off. Are yet to contact DVD supplier as I expect to get better suggestions for a resolution from the Forum. Will try anyway.

regards
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Old 12-11-13, 11:04 AM   #8
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Quote:
Originally Posted by Karlos View Post
I expect to get better suggestions for a resolution from the Forum. Will try anyway.
Why? Its not like:

1) We all have the software.
2) You bought it from us.
3) We're paid to answer your questions, especially when you've not contributed anything to the forum.

If someone knows the answer, they'll post when they can. Be patient and grateful that you're getting any help for what's not necessarily legitimate or legal software.

I've already told you it doesn't work properly on Windows 7.
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