Halfords Autocentre fined £47,000 following undercover sting - Peugeot Forums
Peugeot Forums - Peueot - Citroen Community
Home :: Peugeot Forums :: Rules :: Articles :: About Us :: Partner Vendors :: Advertise


Go Back   Peugeot Forums > General > Off-topic
PeugeotForums.com is the premier Peugeot All Forum on the internet. Registered Users do not see the above ads.
Like Tree1Likes
  • 1 Post By Gibbo

Reply
 
LinkBack Thread Tools Display Modes
Old 11-06-15, 07:46 AM   #1
Moderator
 
Gibbo's Avatar
 
Join Date: Apr 2011
Location: Southport
Posts: 11,575
Default Halfords Autocentre fined £47,000 following undercover sting

Halfords Autocentre fined £47,000 following undercover sting
The company failed to fix 11 out of 20 defects deliberately left by Trading Standards

Quote:
An illegal Vauxhall Astra with broken or missing light bulbs, irregular tyre pressures, oil leaks and faulty windscreen wipers was sent to the Halfords Autocentre in Filton, Bristol by South Gloucestershire Council for a major service at a cost of £235.
Lee Reynolds, for the council, told North Avon Magistrates’ Court: “It became obvious that not all the checks were done.
“Things were ticked as having been done that had not been and the consumer was not made aware (of the defects).

Halfords Autocentre fined £47,000 following undercover sting
__________________
Planet Diags: Sefton - Merseyside
Gibbo is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 11-06-15, 09:28 AM   #2
Senior Member
 
Join Date: Aug 2012
Location: Margate UK
Posts: 1,062
Default

I worked for Halfords as a technician in the early '90s the last time they set up service centres.
When I started they paid decent wages and sent the techs on courses at the AA school at Keyworth. We were expected to work to a high standard, we must have done things right at the Margate branch, we had one of the best repeat customer ratings in the country.
But a new management regime put pressure on us to do more work to customers cars, whether or not it was needed, heedless that we could be just as busy doing necessary work to previously satisfied customers.
Looks like Halfords has learned nothing about how to run a car repair workshop, and the bean counters hold sway, demanding short term profits over long time growth.

Roger.
__________________
Keeping clunkers out of junkyards.
rustyroger is offline   Reply With Quote Quick reply to this message
Old 11-06-15, 11:11 AM   #3
Inactive User
 
Join Date: May 2015
Location: Wirral
Posts: 364
Default

The only thing that surprises me is that it wasn't the other way round as garages typically do work that isn't necessary. There again the state my 206 was in when I got it and it had only passed the MOT the day before I bought it don't know how as some faults were bordering on dangerous.
__________________
Andy Pug 206 There's No Substitute For Experience
renegade is offline   Reply With Quote Quick reply to this message
 
Old 11-06-15, 11:49 AM   #4
Senior Member
 
border_all's Avatar
 
Join Date: May 2013
Location: Teesside
Posts: 1,859
Default

Quote:
Originally Posted by Gibbo View Post
Halfords Autocentre fined £47,000 following undercover sting

The company failed to fix 11 out of 20 defects deliberately left by Trading Standards









Halfords Autocentre fined £47,000 following undercover sting

Must admit I think a higher fine would have been better, when we look at how hard manufacturers make it for home servicing we are getting more pressure to trust garages.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
border_all is offline   Reply With Quote Quick reply to this message
Old 11-06-15, 12:03 PM   #5
Moderator
 
Gibbo's Avatar
 
Join Date: Apr 2011
Location: Southport
Posts: 11,575
Default

A spokesman for Hellfrauds said: "its not our fault, we normally look for items which are generally OK and tell the customer that they need replacing"

Or is that QuackFit?
renegade likes this.
__________________
Planet Diags: Sefton - Merseyside
Gibbo is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Peugeot Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in


Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 02:59 AM.



Powered by vBulletin® Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.