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Old 30-08-18, 11:31 AM   #1
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Default Replacing front spring is it a warranty item?

Car almost 3 years old had MOT today failed on O/S front spring being broken do you think dealer will do a warranty replacement or say wear and tear?
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Old 30-08-18, 11:51 AM   #2
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Well if it were mine I'd give it a bloody good shot at saying so.

There was a post earlier this year about someone who had a broken spring but couldn't get one through the dealer service system. I presume that one has been sorted out by now.
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Old 30-08-18, 11:55 AM   #3
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Quote:
Originally Posted by Paul-R View Post
There was a post earlier this year about someone who had a broken spring ...
Found it! No conclusion unfortunately.

https://www.peugeotforums.com/forums/...e-part-322730/
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Old 30-08-18, 05:55 PM   #4
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Took car to my main dealer this afternoon and they confirmed the spring broken and replacement will be done free under warranty.
They have ordered a new spring and will fit tomorrow.
They didn't want me to drive car so left it with them.
I asked if I could have a free loan car but as I'm over 75 they couldn't due to their insurer. I can only have one if my insurer will cover their car, I phoned him and I can drive it third party but to be fully covered there would be an admin. charge of 26.88.
So if not completed tomorrow I will pay that.
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Old 31-08-18, 10:42 AM   #5
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Not a good idea to drive with a broken front spring. They have been known to sever brake hoses.
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Old 31-08-18, 12:34 PM   #6
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And they can spear a tyre.

My wife was reversing out of car park when it happened to her in her old Xsara. Very low speed but I'd hate to think what might have happened on the open road just a few minutes later.
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Old 31-08-18, 12:48 PM   #7
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I could not tell it was broken so no idea when/where it went.
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Old 31-08-18, 03:24 PM   #8
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Probably snapped at the top / bottom ring so you wouldn't have really noticed much. You would definitely know if it snapped somewhere in the middle!
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Old 31-08-18, 04:39 PM   #9
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Was broken at bottom.

Car collected just now but Peugeot have instructed that as warranty the dealer as to change the N/S as well under warranty.
So booked in again for a week on Tuesday, will have to wait as this first one was done urgently to get me on the road safely quickly, I'm grateful it was done within 24 hours after I was made aware of the fault.
Re-MOT to be done Monday AM.
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Old 04-09-18, 02:11 PM   #10
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Well here is an update.
I have returned car to my main dealer this morning as we noticed a strange noise at the front o/s which is the spring so far replaced. They have now received the second spring which was to be fitted next week as non urgent and now will be fitted today/tomorrow and then they will access the noise which they can hear too.

I quiet impressed by the good attention I'm being given in spite of them being very busy they appear to be booking routine jobs 2 to 3 weeks in advance.

Anyone had noises after spring replacement?
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