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Old 06-11-19, 01:40 PM   #1
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Default Trip data lost.

Just realised that the trip data has not been saving into the app since 1/11.
So I restarted the app, and that's fine, it's now picked up my last trip, however all my trip history has gone from the app. I've signed out and in again, but nothing
Not sure what I've done wrong?
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Old 06-11-19, 02:06 PM   #2
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Quote:
Originally Posted by Foxy1305 View Post
Just realised that the trip data has not been saving into the app since 1/11.
So I restarted the app, and that's fine, it's now picked up my last trip, however all my trip history has gone from the app. I've signed out and in again, but nothing
Not sure what I've done wrong?
I think the My Peugeot app defaults to show you the current month, so you may only be viewing only for November.
The top of Driving menu has 'This month' - touch this and it allows you to change to today/week/month/year/all or custom if you want to view older entries.
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Old 06-11-19, 02:30 PM   #3
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Originally Posted by Veygrix View Post
I think the My Peugeot app defaults to show you the current month, so you may only be viewing only for November.
The top of Driving menu has 'This month' - touch this and it allows you to change to today/week/month/year/all or custom if you want to view older entries.
Yep, have tried all the filter options and nothing is showing.
I have all but the last month saved on my pc, not sure if this can be uploaded to the app/account
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Old 06-11-19, 02:38 PM   #4
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The My Peugeot app has been flaky for the last year or so, sometimes it works & sometimes it wont.

I wouldn't rely on it to get tabs of your trips or where the car was parked.

There are plenty of owners on here & other Peugeot forums that moan about the usability of the My Peugeot app.
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Old 06-11-19, 07:14 PM   #5
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A reply I had from Peugeot - I have been unable to download any trips since an update :-

Hi Russell, thanks for confirming this. I can confirm that there is a problem with the latest version 1.21 of the MyPeugeot application. The team are currently looking into this and working to create a patch for this. Your patience is appreciated whilst this is looked into.
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Old 08-11-19, 11:53 AM   #6
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So I have a few months saved on my PC. Can these be uploaded to the app
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Old 08-11-19, 06:34 PM   #7
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Yes you can, but need to save the file on your phone first - you can only restore from the ' MYP' Files. Open the app and then 'Import' journeys'.
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Old 08-11-19, 08:01 PM   #8
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The files I uploaded to my phone have the attachment csv. Is this a problem as when I put them in my drive to upload to the app they are greyed out and inactive
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Old 08-11-19, 08:17 PM   #9
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Some some unknown reason you can not import the csv file, which is a crazy situation as this file does have all the journey info.
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Old 08-11-19, 08:29 PM   #10
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Quote:
Originally Posted by Russell View Post
Some some unknown reason you can not import the csv file, which is a crazy situation as this file does have all the journey info.
So that's done thsnks. Lost all the categories though!!!!!
It was lucky as I hsve been downloading all trips each month and converting to an excel format so I can read on the pc. I had the last download left in my format which uploaded fine. The app now shows all my trips back to May when I got the car. I assume then that each download just grabs all the information not the date range you set for the download?
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