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Old 04-12-2011, 07:35 PM   #1
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Default peugeot planet help

I got peugeot planet today and now I am having real difficulty installing it. I have done the update, I need to get into it now to authorise it. but a pop up keeps coming up saying. The new java plugin requires firefox 3 or later. I have latest java and latest firefox, why does it need firefox?

Anyone help, Ive been struggling for hours now.

I have windows 7 and running it in compatability mode
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Old 04-12-2011, 07:38 PM   #2
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think you really need it running xp but others will know more
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Old 04-12-2011, 09:39 PM   #3
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Try it without firefox completely .
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Old 04-12-2011, 09:42 PM   #4
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Think its a software problem. What version of Planet have you?
All those problems sorted with DIAGBOX. Been using it for a few months with Citroen. Using it on Peugeot last two weeks. Its a great job.
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Old 04-12-2011, 09:46 PM   #5
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What's diag box?

Also tried uninstalling firefox..... Same error
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Old 04-12-2011, 09:49 PM   #6
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Diag box is the newer version of pp and lexia combined , try reloading without update.
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Old 04-12-2011, 10:03 PM   #7
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This is not going well. Tried it on the desktop which runs xp. It works but when asking for customer code it keeps saying wrong one then blocks me
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Old 04-12-2011, 10:06 PM   #8
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You using 001
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Old 04-12-2011, 10:09 PM   #9
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Any chance you can put some screen dumps up to try and help I struggled to get it working at first but with a little help i got it running.

Cris.
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Old 04-12-2011, 10:14 PM   #10
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Activation of Peugeot Planet Software
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