207 GTI Timing and blown engine

[Woo82]

My mates got a 56 plate 207GTI, a few weeks ago it went into PUG to have the new uprated timing parts fitted, 6 weeks later the timing system failed and the engine went pop.

PUG have looked at the car and stated that the reason the timing went due to the car missing an oil change MONTHS before THEY fitted the timing kit and that they will not pay out a penny leaving a 2k repair bill.

The car was taken to a independant specialist and below is the report and pics

5th January 2011

PEUGEOT 207 KY56 ***
Chassis VF3WA5FXC33547***

The above vehicle was initially referred to us by City Auto Repairs on 26/10/10 for specialist diagnostics due to very poor running. Initial checks on basic engine functions showed up fuelling faults caused by a very low MAP signal. The Actual value shown within live data on the diagnostic tool was cross checked with a physical check on the engine using a conventional vacuum gauge. Intake system was then smoke tested to prove its integrity, no leaks were found.

The next check was to remove the cam cover & check valve timing. When set up with timing tools the cam timing was found to be incorrect. Timing was then reset with timing jig on cams & the engine reassembled & run up. The engine ran considerably better but with a noticeable misfire on one cylinder. A compression check on the engine highlighted a fault within No.3 cylinder; a cylinder leakage check showed that the inability of that cylinder to retain compression was due to leaking exhaust valves.

Following the above diagnosis I contacted City Auto Repairs to report our findings, at this point I was told that the vehicle had recently received a new timing chain. They would then contact you to discuss further action. On the following Monday I received a call from the local main dealers who had carried out the previous repair, asking for details of the faults found on the vehicle & what action we had taken. I was then asked to arrange to return the vehicle to them for inspection, presumably as a warranty issue. You kindly paid us for the work carried out & the vehicle was returned to Perrys.

On 11/12/10 you returned to us with a letter from Perrys stating that they were not prepared to carry out any further work under warranty on your vehicle & that they thought that the fault lay with the piston in No.3 cylinder. After a long discussion it was agreed that the vehicle would be recovered back to us & the cylinder head removed for further inspection before any repair work was undertaken.

The vehicle was returned to us on 15/12/10 by Church Street Recovery & the cylinder head removed. With the head removed there was evidence of valve to piston contact within No.3 cylinder, this resulting in bent valves caused by the incorrect valve timing as we had previously diagnosed. The photos below clearly show the contact points on the pistons & light shining through the valve to seat faces.

As you are aware the engine remains in a state ready for any inspection by third party & we await your further instructions regarding repair. A quotation for repairs has been prepared for you.

If you require any further help or information please do not hesitate to contact me.
Yours sincerely

And here are the pictures, the car is currently sitting at the PUG dealer waiting to be fixed with them refusing to pay a penny.

Any ideas or advice would be appreciated









It wont let me link to the images, but the car is now sitting in the dealer stripped down, they are refusing to pay a penny and want 2k to fix it!

Any ideas or advice would be appreciated

[stevoxsi]

The posts with pics need approved which i have now done!

[Woo82]

Originally Posted by stevoxsi

The posts with pics need approved which i have now done!

Cheers for that, and it wouldnt let me post it all as one message hense the three

[stevoxsi]

Not anymore!

Anyhoo, an oil change isn't gonna cause that sort of damage, assuming the oil level was between the max and min?

If it were me I'd be kicking up a serious stink with the dealer.

[Woo82]

Originally Posted by stevoxsi

Not anymore!

Anyhoo, an oil change isn't gonna cause that sort of damage, assuming the oil level was between the max and min?

If it were me I'd be kicking up a serious stink with the dealer.

They didnt say anything about the oil at the time of having it in to do the timing change, ive adviced her to seek legal advice asap, but came on here looking for people in the know

[chopper1192]

Small claims court.

Fill out the form today, deliver it ASAP (in person if you can) with a copy of the report and a letter advising them they have 7 days to agree to repair the damage caused as a result of the works they fecked up, and if they don't then on the 8th day you will lodge the form with the court.

Simple, and if they won't take heed the only way. If the facts are as you describe, you will win. No other way round it if they won't budge.

[john_h]

definately follow choppers advice here mate, sounds like the dealership saw you coming miles off and thought they will try get money of you instead of spending their own.

also i noticed you mention timing chain replacement, do you mean belt? sorry just nit picking but isnt it just belts you replace...chains just need tensioning every now and again?

[Woo82]

I havent seen the car myself as its my mates, could well be the belt, either way they are stating outright that the reason it went pop is due to the oil not being changed months prior to the timing being done

[chopper1192]

I would ask them how the lubricant caused the timing to be out?

Chumps.

PS, these beasties have a chain driven camtrain Swollocks. So much for nasty old belts, eh?

[Woo82]

Originally Posted by chopper1192

I would ask them how the lubricant caused the timing to be out?

Chumps.

PS, these beasties have a chain driven camtrain Swollocks. So much for nasty old belts, eh?

They have got my mate over a barrelll though, they are denying anything to do with them and have the car stripped in the corner of their garage. She had no car so cant keep going down there.

Am i right in thinking that even if the oil ran out there wouldnt be a timing issue it would just seize?

UPDATE

PUG have offered to pay 25% of the costs leaving something like a £1400 bill, i told my mate that they are realising its their fault and tell them to stick their 25%